Paul Kidd, Work System Facilitator

Performance Excellence Coaching

Performance Excellence is an integrated approach to organizational performance management that results in:

  1. Delivery of ever improving value to customers
  2. Improvement of overall organizational effectiveness, capabilities, and results
  3. Organizational and personal learning
Contact me about:

  • Using the Malcolm Baldrige National Quality Award Criteria as a holistic organizational continual improvement process
  • Using the Tennessee Center for Performance Excellence 4-level application process as a long term improvement strategy